Complaints Office for Fund Investors of ServiceInvest Kapitalverwaltungsgesellschaft mbH ("ServiceInvest")
We attach great importance to the satisfaction of our customers. It is therefore important to us to give you the opportunity to voice criticism. With this in mind, ServiceInvest has set up a complaints office for its fund investors, which they can contact if they have a complaint or wish to voice criticism.
In the event that you have criticism and you inform us of it, we will confirm receipt of your complaint quickly and process it promptly. We will then inform you about the further procedure regarding your concern. The processing will of course be free of charge for you. You can write your complaint in German or English.
Please send your criticism preferably by email to the following address: firstname.lastname@example.org
You may also send your criticism by post to the following address:
Fürstenrieder Strasse 61
You can reach us by phone from Monday to Friday on working days in Bavaria from 10:00 to 12:00 and from 14:00 to 16:00 under the number +49 (0) 89 – 54 43 44-0.